Customer Relationship Management
Our Customer Relationship Management (CRM) software is an easy-to-use, web based solution for all businesses which includes are all of the necessary tools to assist your sales team with full contact management, lead management, and sales pipeline reporting and analysis.
Our customized softwares are tablet and mobile friendly
Our software is user friendly, cost effective and fully scalable to meet all of your future growth needs without having to change platforms and retrain.
Some of our features includes
Customer Relationship Management Module
- Pre-Sales Module
- Newsletter Subscription Module
- Post- Sales Module
- Quote and order management
- Customer Purchase History
- Online payments
- Integration of CRM to website
- Automatic Report generation
- Extends basic operations management through modules such as Project Management and Payment, Purchase Order & Receipts.
- streamline flow of information from Sales & Marketing to Operations to Customer Support, for managing end-to-end Customer relations.
- A set of predefined reports is available which you can customise to your needs.
- record, assign and monitor at each sales stage from Lead generation to Potentials and to Closed.
- Helps optimizing campaign management whereby companies can send Mass Email, using standard templates and reports to analyse the effectiveness.
- Proposal Module integrated to Pricing System via Products Database
- EDM Module
- Integrated to CRM
- Allows for Telemarketing